Email Queue Monitor

🔍 What it is: #

A real-time monitor of emails being sent, scheduled, or failed from the CRM system.

🧠 Why it’s important: #

• Ensures all emails (invoices, reminders, tasks) are being delivered.
• Diagnoses why emails are not reaching clients.

✅ How to Use: #

1. Go to: Utilities > Email Queue
2. You will see:
   • Recipient email
   • Subject
   • Email status (pending, sent, failed)
   • Timestamps
3. If an email is “stuck” or “failed,” hover to view the error message (e.g., “SMTP connection timeout”).

🛠️ Troubleshooting: #

• Visit: Setup > Email Settings
• Check:
  • SMTP credentials
  • From address format
  • Test email to verify configuration

💡 Pro Tip: #

Switch to SendGrid, Mailgun, or Amazon SES if your SMTP server has deliverability issues.