Overview #
The Custom SMS & Email Notifications section enhances your IntellentCRM by enabling personalized communication with customers via email and SMS. This module supports integration with SMS providers like Twilio, Clickatell, and MSG91, allowing you to send customized messages triggered by various CRM events.
Key Features #
- Email Notifications: Send tailored emails to customers for events such as new invoices, proposals, tickets, and more.
- SMS Notifications: Dispatch SMS alerts for similar events, ensuring timely communication.
- Customizable Templates: Create and manage templates for both email and SMS messages.
- Event-Based Triggers: Set up notifications to be sent automatically based on specific CRM actions.
- Multi-Provider Support: Integrate with multiple SMS gateways for flexibility.
