Overview: #
The Support module in Intellent CRM allows businesses to manage customer support tickets, streamline communication with clients, and efficiently handle customer service requests. This module is essential for teams who want to provide excellent customer service by ensuring that all customer issues are tracked, assigned, and resolved in a timely manner.
Getting Started with the Support Section #
Accessing the Support Section: #
- Login to your Intellent CRM account.
- In the main menu, navigate to Support.
- You will see an overview of all support tickets, categorized by their status (e.g., New, Open, Pending, Resolved).
